| New low shipping & handling costs! | |
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Here
we offer specimens from our own collection and the collection of
friends for sale. We
try very hard to present highest quality pictures of the specimens.
Therefore we use a digital high resolution SLR camera from Canon (EOS 50)
equipped with a macro lense for most pictures. We use halogen light
bulbs and the corresponding white balance with the camera. We use the "Spyder 2" color calibration kit to adjust the
displays used for preparation of the pictures.
Please note that
the color
seen on your screen, however, may not always represents the true color, as the
color seen
strongly depends on the screen type and the settings for the screen and
the graphics card. Even then, the angle at which you look at your
LCD-display influences the colors! Therefore, despite our efforts we
cannot warant that
the color seen on your screen exactly matches the color of the
specimen.
If
you like to purchase a specimen or inquire, please note the item number
and press one of the "contact"-buttons in the ship section. You can
write us a short message and we will get back to as fast as
possible.
Rules
and Conditions of Purchase / Payment Options: NEW: PayPal, Wire Transfer, and Personal Cheques accepted!
At this time we accept PayPal
as
the preferred payment method as it helps us to keep our costs low. Payments via PayPal are accepted in US-Dollars or in Euros. Alternatively, you
can also wire us the amount of money for your purchase or send us a
personal cheque. Please note that additional bank charges may apply,
which
can be considerable for payments made from overseas or in foreign
currencies. In particular payments by cheques are have high fees in
Europe! Please inquire if you intend to pay with cheques. or wire
transfer!
This
is a small bussiness according to German laws ( §19 UStG). VAT can not be
deduced from our bills.
Es
wird die Kleinunternehmer-Regelung gem. §19 UStG in Anspruch genommen.
Aus unseren Rechnungen ist kein Vorsteuerabzug möglich.Tax Number: 208/272/50806
NEW SHIPPING OPTIONS: National Shipping as low as 0.70 €! International shipping starting from 2 €!
After we have received the payment the specmen will
be shipped usually within a week. We generally strive to find the most
economic way of shipping. All our specimen will be packed and wrapped
professionally in order to avoid damage during transport. Depending on
the size of the specimen we charge starting from 1 Euro (e.g. blister
foil wrapping and shipping in a blister envelope) for packing material
and handling. The exact amount will be listed in the email along with
the shipping costs.
We
ship with Deutsche Post, DHL, Hermes or any carrier that you suggest.
Within Germany we offer shipping as "Warensendung" starting at 0.70
€ for the not so valuable pieces. Smaller items can be
shipped as international letter starting as low as 2 € (100g) for
Europe and 4 € (100g) worldwide. For more valuable pieces we strongly
recommend chosing insured shipping, e.g. with Hermes (within Germany
and Europe up to 500 € insurance) or with Deutsche Post or DHL (please
inquire).
WARRANTY / RETURN POLICY:
We
warrant that you get excatly the same mineral specimen that is depicted
on our photogtaphs. In case a specimen has been treated (eg. radiated
or heated to enhance color saturation or posihed) this will be noted in
the item description. We state the location where a mineral has been
found to the best of our knowledge.
If your
specimen has been damaged during transportation you will be refunded
your payment in case you have choosen insured shipping. In such a
case please contact us and make a claim immediately. In
case you did not select extra insurance for shipping we are not able to
refund for any damage that occured during transportation.
You should however contact us and let us know which carrier caused the
damage. Also, certain letters or parcels are insured to a certain value
according to international postal regulations. To make a claim it is
also neccessary to contact us immediately.
In
case you do not like your specimen:
No problem, just send it back within two weeks after we have
sent it. . Please let us know in advance when you return a
specimen, you will be sent instructions including the address where to
sent the mineral. We suggest to use only the original package and packaging material or equivalent. We further suggest to send the returned
specimens only as insured parcel - we will not make any refunds for specimens that return damaged!!! We will return
the full amount of the purchase (minus shipping/handling charges)
within one
week after the parcel has reached us. There is no extra handling fee for
returning a specimen!
Larger
Pictures?
No problem - if you
open the picture in a new window /
registry card you can see larger pictures.
Pictures of specimen from
our site: We hold the copyright for
the
photographs taken by us. In case you purchase a mineral we are allowed
to continue to display pictures of the specimen at our Museum web site.
Pictures of these specimen will be labled "In private collection now".

The Crystall-Pocket, Postfach 950130, 95450 Bayreuth, Germany
Email: crystall.pocket/at/me.com
Fax: +49 (0)921 16822001